Utility Services for Businesses

Electricity
The City provides electrical service to business locations within the City limits. To establish service or to ask questions related to billing, contact the Utility Billing Department at 630-454-2020. Additional information is available on the website regarding establishing service and rates.

For outages or service issues, contact the Electric Department at 630-454-2350. Outside of normal business hours, you may also report an outage to the Police Department non-emergency phone at 630-454-2500.

Water & Sewer
The City provides fresh water service and sewer/wastewater service to all City locations. To establish service or to ask questions related to billing, contact the Utility Billing Department at 630-454-2020. Additional rate information is available on the Utility Rates page.

To report a water main break, sewer backup, fire hydrant leak, or for other service issues, contact the Water Department at 630-454-2450. Outside of normal business hours, you may also report a water main break or fire hydrant issue to the Police Department non-emergency phone at 630-454-2500.

Other Utilities

Note: The following list of companies is provided for your convenience and is not intended to be a substitute for your own investigation. The City of Batavia does not endorse or recommend any particular service company.

Telephone
The local exchange carrier in Batavia is AT&T. For new service, service changes, or problems, contact them at 1-800-661-2705.

Cable Television/Internet
The cable television franchise operator is Comcast. For new service, service changes, or problems, contact them at 1-800-COMCAST (1-800-266-2278).

AT&T provides U-verse, a combination of high-speed internet and television services, in select areas. For more information, availability and ordering, visit the AT&T website.

Exede is also a company that supplies satellite internet service locally. For more information, please visit the Exede website.

Natural Gas
Natural gas service is available through Nicor. For new service or service changes, contact them at 1-888-Nicor-4U (1-888-642-6748).

Note
: If you smell natural gas or suspect a gas leak, call 9-1-1 and the Batavia Fire Department will respond. The Fire Department will contact Nicor as necessary for emergency repairs.