Services

Utility Services for Batavia Residents
You may email Utility Billing with questions about Electric, Water and Sewer Utility service or billing.

Electricity
The City provides electrical service to all City residents. To establish service or to ask questions related to billing, contact the Utility Billing Department at 630-454-2020. Additional information is available on the Web site regarding establishing service and rates.

For outages or service issues, contact the Electric Department at 630-454-2350. Outside of normal business hours, you may also report an outage to the Police Department non-emergency phone at 630-454-2500.

Please note that if you live in a location that is not incorporated within the City of Batavia, then you will obtain electricity from ComEd.

Water & Sewer
The City provides fresh water service and sewer/wastewater service to all City residents. To establish service or to ask questions related to billing, contact the Utility Billing Department at 630-454-2020. Additional information is available online regarding establishing service and rates.

To report a water main break, sewer backup, fire hydrant leak, or for other service issues, contact the Water Department at 630-454-2450. Outside of normal business hours, you may also report a water main break or fire hydrant issue to the Police Department non-emergency phone at 630-454-2500.

Waste & Refuse
Refuse service for Batavia is provided by an outside contractor - Advanced Disposal Services. Stickers and  bags may be purchased in the utility billing department. Detailed information may be found under the City of Batavia Street Division.

Telephone
The local land line phone company in Batavia is AT&T. For new service, service changes, or problems, contact them at 1-800-244-4444. There are many other options, including a number of cellular phone service companies and Internet-based (Voice over IP, or "VoIP").

Television
The cable television franchise operator is Comcast. For new service, service changes, or problems, contact them at 1-800-COMCAST (1-800-266-2278).

AT&T provides U-verse, a combination of high-speed Internet and television service, in select areas. For more information, availability and ordering, visit their website.

There are also a number of sources for equipment for satellite-based television service.

There are other options as well, including cellular phone service providers, dedicated wireless Internet service providers, and satellite-based Internet services, and natural gas.

Contact the respective service providers directly for availability, service offerings, and pricing.