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Please be aware of how and when the City of Batavia Utility Billing department may contact you in regards to your utility account. Don’t be a victim of a utility billing scam. The City of Batavia will never call you and request you make a payment over the phone. If you are ever unsure if you are speaking with someone from the City of Batavia, please ask to call the representative back. City personnel will never tell you that you cannot call them back. If the caller tells you that you must handle it immediately, you should hang up and call the City at 630-454-2000 or 630-454-2020.