Residents Utility Billing and Payment Options

City of Batavia Utility Billing & Payment Options

Direct Payment Program

Never Worry About Paying Your Bill Again - Let Us Do It For You.

Hate to write checks? We understand.  So here's a great way to save checks, time, and postage!  Enroll in our Direct Payment Program, and your monthly utility billing amount will be deducted from your checking or savings account automatically on the due date.  You'll never miss a payment, even when you're out of town.  Of course, we'll still send you a monthly statement so you can keep your records up to date.  For more information please call the Utility Billing Department at 630-454-2020.

Direct Payment Application Form (PDF file)
NOTE: Please do not e-mail your application, as e-mail is not encrypted. Please drop off your application in person, in one of the City's drop boxes or mail it via regular mail.  You may also fax your application to 630-454-2001.

Payment by Credit Card

You may pay your utility bill using credit cards or by eCheck (one-time withdrawl from checking or savings). There is a fee for using this payment method. To pay your bill, you'll need the account number and service address. For more details, go to this page.

Mail or Make Your Payment in Person

If you prefer the more traditional way of paying your bill, make sure you include the bill stub and write your account number on your check.  Mail or stop in Monday through Friday from 8:00am to 5:00 pm at the following address:

City of Batavia
100 N Island Ave
Batavia IL 60510

We also have two Drop Boxes for your convenience.  The first is located in our West Parking Lot across from the Peg Bond Center.  Payments dropped there are picked up daily at 8:00am.  The second box is located at 433 E Wilson St - on the north side of Wilson just east of Prairie St.  The box is labeled “City of Batavia Payments Only" and payments are picked up Monday through Friday at 7:30am. 

Budget Billing Program

Does your utility bill vary from month to month or from season to season?  Then consider our Budget Billing Program and spread your utility costs evenly throughout the year.  You'll pay the same amount each month based on your prior 12-month billing cycle.  Adjustments will be made twice a year.  You can combine this option with the direct payment program to make it even easier – have the same amount deducted from your account each month.  To join please call the Utility Billing Department at 630-454-2020.

Utility Billing On-Line

The City of Batavia offers electronic billing for your convenience.  You can choose to receive both a paper bill and an electronic bill or only electronic - the choice is up to you.  You can also view a year of your account history on-line.

For more information on how to sign up click here.

We're available to answer any questions about your bill or help you with the above options Monday through Friday 8:00am to 5:00pm at 630-454-2020.   

Payment Assistance Contact Information

We understand that sometimes cirucumstances occur that make it difficult to pay your bills.  The following organizations are available to provide assistance to City of Batavia utility customers in some circumstances.  Please contact them if you need help paying your bill.

Low Income Home Energy Assistance Program (LIHEAP)


St. Vincent De Paul Of Holy Cross Church

630-879-4750 x307

Lazarus House


Salvation Army


Batavia Township


Catholic Charities


First Baptist Church of Geneva (must be employed)


Embrace A Family - Single moms


Quad County Urban League - Minorities &/or Disabled