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For questions about all city services or to report a problem, you may call our main phone number, 630-454-2000. During normal business hours (8 a.m. - 5 p.m., Monday through Friday), our receptionist will answer your call and direct it to the appropriate department. To report a power outage, water main break, or other issue that requires urgent attention outside of normal business hours or on a holiday, you may call the Police Department non-emergency number at 630-454-2500.
In general, the city owns and maintains the trees in the parkway. Trees are inspected and pruned when necessary during the winter months. We ask that residents help out by watering the trees when they are new or during drought conditions. If there is a problem with a tree in the parkway, please call the Street Division at 630-454-2400.
The city has a Parkway Tree Program that allows residents to request the planting of new trees in the parkway in front of their residence. The city offers several different varieties of trees each year, and the cost of the tree is split 50/50 between the city and the homeowner.
If you would like to plant a tree on your own in the parkway, or if you need to remove a tree in the parkway, you will need a permit from the city.
A 32-gallon can with a maximum weight of 50 pounds is the maximum size.
No, but any excess recyclables beyond the confines of the provided recycling cart must be placed in a resident-owned container designated for recycling and weigh no more than 50 pounds. Residents who consistently generate recyclables in excess of their cart capacity may be asked to either get a larger cart or an additional cart.
Items such as refrigerators (doors removed), hot water heaters (drained), and dishwashers may be disposed of by calling Waste Management/Advanced Disposal at 630-587-8282 at least 1 day prior to service. The call alerts the hauler that there is an item which likely exceeds the normal 50-pound limit so they can schedule a different truck for collection. Each appliance requires one refuse sticker.
Disposal of water softeners: Unit must be completely drained of water from tanks, and all salt must be removed from the unit. Call Waste Management/Advanced Disposal at least 1 day prior to service to schedule a special collection, which still requires only one refuse sticker.
Latex paint cans should be put in regular trash; lids can go in recycling cart. If paint remains, it must be in a solidified form. For small amounts of paint, just add kitty litter or oil dry to absorb the paint. For larger amounts, pour paint over kitty litter or oil dry into a large pan to solidify. Do not place cans of paint in liquid form in regular trash, as the cans will leak paint on the street. Latex paint is also accepted for a fee at certain Kane County recycling events.
Oil-based paint can be disposed of at the City of Naperville Household Hazardous Waste drop off site located at 156 Fort Hill Drive in Naperville (just east of Route 59), on Saturdays and Sundays from 9 a.m. to 2 p.m. This facility is open and available to all residents of Illinois. Business waste is not accepted. Oil-based paint is also accepted for a fee at certain Kane County recycling events.
We understand that the potential for pesticide exposure concerns many. And, we know many individuals are generally sensitive to chemicals, whether they’re from a perfume or a pesticide, and take steps to limit exposure whenever possible. However, mosquito control treatments, applied correctly, using EPA-registered products, will not harm humans or pets. That said, we do offer residents the ability to sign up for advance notification of scheduled applications, so they can plan accordingly.
Plants and garden beds do not need to be covered or harvested before a treatment. Just use the same practice that should be followed with grocery or market produce, and rinse with water and a mild detergent before consuming.
Leave the A/C on! Windows may also remain open. Decades ago, this was a common recommendation but as application technology and chemistries have evolved, this is no longer a necessary measure.
Insecticides are not one size-fits all, and treatments to reduce mosquito populations will not work on ticks. Why? Mosquitoes are flying; ticks are crawling. AND they are a completely different type of insect, with a different body size. Tick applications need to be made at ground-level where they crawl, and with significantly greater doses of product that required for mosquito control.
This one gets tricky and can be very product specific, but generally, the answer is, have no fear! Yes, certain active ingredients in pesticides may be toxic to beneficial insects upon direct exposure. But when it comes to mosquito control, four key things reduce this risk:
1. We don’t spray just the active ingredients. We use highly-refined formulations, most of which are made with less than 5% of an active ingredient.
2. ULV treatments deliver a very, very small amount of product optimized to control mosquitoes--usually about 1 tablespoon or less to treat an acre (which is rouhly four typical suburban home lots or a football field). Why so little? Because the dose is specific to mosquitoes, which are much smaller in weight than most beneficial insects. For reference, mosquitoes weigh between 2 and 10 mg each. A firefly weighs at least 20 mg.
3. Next, that very small amount of product is delivered in super-tiny droplets--think 15 droplets on a pin head. The droplets float through the air and work by making physical contact with adult mosquitoes in-flight.
4. And lastly, we spray at night when mosquitoes are active and other beneficial insects are not.
Mosquito spraying and bees--this is another sensitive issue and one that everyone in public health mosquito control takes very seriously. Firstly, the same protective measures followed to protect other beneficial insects also apply to bees. There has also been a lot of field work and research published by very reputable academic institutions, such as Louisiana State University and Rutgers, which demonstrate that ULV treatments for mosquito control do not harm bees, even in cases of direct spray applications.
Less--and quieter--is better! ULV spray technology has evolved quite a bit since the days of DDT fogger treatments. Modern chemistries, more advanced, quieter spray equipment, and variable weather conditions mean the spray cloud is not always visible or audible--but that doesn’t mean it’s not working.
Every Clarke application truck is equipped with two pieces of technology that ensure spray effectiveness and safety. First is a monitoring system called SmartFlow. This equipment adjusts spray volume as vehicle speed changes to ensure a uniform treatment rate. So, whether we are driving 5 or 15 mph, the right application rate is being dispersed. The second technology used is called GeoTab , which is a GPS-based application that tracks vehicle locations, vehicle speeds, and spray activity (on/off) in real-time.
The timing of spray treatments is always closely coordinated with the communities Clarke serves, and dependent upon the makeup of their mosquito control program and budget. To determine spray requirements, we look at data from surveillance traps in the area, and combine it with insights from predictive software, resident calls, and resource availability to time adult mosquito treatments to deliver the most relief.
Last but not least, ULV spray treatments followed by rain are usually still effective, as long as there were adult mosquitoes in flight at the time of treatment. However, the lasting power of barrier treatments sprayed on plant foliage can be compromised by weather.
The City of Batavia has an overnight parking ordinance which prohibits parking on all City streets between the hours of 1:00 AM and 6:00 AM. Realizing that there are situations when citizens may need a temporary exemption, a process has been developed for residents to request a permit.
Residents seeking permitting for three nights or less for a typical passenger car or pickup truck are encouraged to complete the electronic overnight permit application. For additional time or special circumstances, please call the Police Department at 630-454-2500. To apply for the permit, we require the vehicle's license plate number, the location in Batavia where it will be parked, and contact information for the person who is responsible for the vehicle.
Exemptions to the ordinance will be considered only if the resident does not have enough space within their garage and driveway to accommodate all their vehicles or guests' vehicles. There are no permanent exemptions. If there are unpaid ordinance violations associated with the vehicle, an overnight parking exemption will not be granted.
General Police Reports - You may fill out a Freedom of Information (FOIA) request that specifies the information for which you are seeking. Freedom of Information provides the Police Department five business days for response.
- Outdoor amplification of sound is prohibited from 10:00 p.m. to 8:00 a.m. Sunday through Thursday and 11:30 p.m. to 8:00 a.m. Friday and Saturday. (4-4-5)
- Animals causing a high and/or prolonged level of noise can be ruled as a disturbance. Any person in possession of such an animal can be charged with disturbing the peace. (5-4B-5).
To report nuisance noise during non-business hours, please contact the Batavia Police Department at 630-454-2500.
You may bring your prescription and over-the-counter medications to:
Batavia Police Department
100 N Island Avenue
The Batavia Police Department is open 24/7 year round.
You will need to check in at the Police Department window in order to drop off your medication.
Before bringing medication to the PD: Please empty your pill containers into Zip Lock type bags, quart size bags or smaller are preferred. Multiple prescriptions can be put into the same bag. Leave the pill bottles at home, they will not fit into our medication receptacle. Please see "What Medicine is not accepted?"
This program is open to everyone.
You may put empty inhalers in your regular recycling bins, since they are made of plastic and aluminum. Inhalers that are not empty may have to wait for the yearly county disposal event. You may also contact Kane County for alternative disposal sites.
Before bringing medication to the PD: Please empty your pill containers into Zip Lock type bags, quart size bags or smaller are preferred. Multiple prescriptions can be put into the same bag. Leave the pill bottles at home, they will not fit into our medication receptacle. If you have liquid medication, leave it in the bottle, but seal the lid with tape. Put sealed liquid medication bottles into a separate baggie. Please see "What Medicine is not accepted?"
Batavia employs meter readers to walk the neighborhoods each month and gather water meter and electric meter readings. The meter readers carry electronic reading devices that are automatically downloaded with the addresses. All meter readings are automatically downloaded into the city’s billing software program.